Return & Refund Policy

At Amora, we want you to be happy with your purchase. If you are not completely satisfied with your order, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.

• The item should be returned with its original packaging, when applicable.

• You must provide your order number or proof of purchase.

• Items that have been damaged through misuse or improper handling may not qualify for a return.

How to Request a Return

To start a return, please contact our customer support team with your order number, the item you would like to return, and the reason for the return.

We will review your request and provide instructions on how to proceed if your return is approved.

Please do not send an item back without contacting us first.

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If your return is approved, the refund will be issued to your original payment method.

Please allow additional time for your bank or payment provider to process and post the refund to your account.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible with your order number and photos of the item.

We will review the issue and work with you to find an appropriate solution, which may include a replacement or refund.

Non-Returnable Items

Certain items may not be eligible for return for hygiene, safety, or other applicable reasons. Any product-specific return restrictions will be stated on the relevant product page.

Return Shipping

Unless the item arrived damaged, defective, or incorrect, return shipping costs may be the responsibility of the customer.

Questions

If you have any questions about our Return & Refund Policy, please contact Amora Customer Support through the contact information provided on our website.