Shipping policy
Shipping Policy
At Amora, we work to make sure your order gets to you safely and on time. Please review the information below regarding our shipping process.
Processing Time
Orders are typically processed within 1–3 business days after your order is placed.
Orders are not processed or shipped on weekends or major holidays.
Once your order has been processed, it will be shipped to the address provided at checkout.
Shipping Time
Our estimated delivery time is:
7–9 business days
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to circumstances outside of our control, including weather, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you may receive tracking information when available.
Tracking information may take some time to become active after the package has been handed over to the carrier.
Shipping Address
Please make sure your shipping information is accurate and complete when placing your order.
Amora is not responsible for delays or additional costs caused by an incorrect or incomplete shipping address provided by the customer.
If you notice an error in your shipping information after placing an order, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that changes can be made after an order has been processed.
Lost, Damaged, or Delayed Packages
If your package is delayed, lost, or arrives damaged, please contact us with your order number and relevant details.
For packages marked as delivered by the carrier but not received, we may ask you to contact the carrier first to investigate the delivery.
If your order arrives damaged, please contact us as soon as possible and provide photos of the package and product.
Shipping Costs
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
Questions About Shipping
If you have questions about your order or our shipping policy, please contact Amora Customer Support through the contact information provided on our website.